Network Status - July 14 2008

An area of downtown Vancouver experienced a significant power failure and fire this morning (more information). Our data centre, Peer 1, was unable to maintain power and connectivity as a result of this incident and as a result, our network was offline for several hours. We are sorry for any inconvenience this has caused. We realize the significance of this outage to our customers and will be following up with Peer 1 to ensure future events do not affect service. We will send an email note to our customers once we have ensured that all services are up and running smoothly again.

Customer Support