Glide Hosting Refund Policy

Glide Hosting's Refund Policy

Please take a moment to read and familiarize yourself with Glide Hosting's Refund Policy. This Refund Policy is in place to ensure Glide Hosting is able to provide the highest level of service possible. By registering for any of Glide Hosting's services, you are stating that you have read and accept all of the terms and conditions outlined in this Refund Policy.

Section (1) - Refund Policy for New Accounts

Web Hosting Accounts - All newly purchased web hosting accounts are covered by a 30 day money back guarantee. Should you become dissatisfied with our services at any point within the first 30 days of holding an active account, we will refund your money in full unless otherwise specified at, or prior to, the time of purchase. Notification of your intent to cancel your web hosting account must be given prior to the 31st day of your contract.

Domain Names - All newly purchased domain names are final sale at the time of purchase. You are the sole owner of any domain names registered through our services upon payment in full. Should you decide to leave our service for another provider, domain names are transferable and therefore not subject to refunds. Changes to registered domain names (incorrect spelling, etc...) can be requested no later than 48 hours after the time of purchase. Glide Hosting offers no guarantee on the status of requested changes to domain names.

Domain Name purchases are subject to refunds under one condition only. If the domain name requested is currently registered by another individual, you will be given the choice of receiving a refund in full for the purchased domain name or a credit to put towards either the purchase of another domain name or some other Glide Hosting service.

Section (2) - Refund Policy for service renewals

Web Hosting Renewals - Refunds for web hosting account renewals will be granted to customers requesting a cancellation of their service no later than 10 days after the renewal date. No exceptions will be made to this policy.

Domain Name Renewals - At no point will Glide Hosting automatically renew a domain name on behalf of a customer. Customers will receive notification of a domain name's pending expiration prior to the expiration date. It is the customer's responsibility to log into their account and purchase a domain name renewal through our control panel and billing system. No refunds will be granted for domain name renewals under any circumstances.